Job Title: Guest Attendant – Arabic Speaking
Location: Dubai, UAE
Working Days: 6 days
Working Hours: 9 hours per day + 1 hour break.
Business Opening times:
- Weekdays: 10:00 AM – 12:00 AM
- Weekends:10:00 AM – 11:00 PM
Salary: 3500 AED
Visa: Employment Visa Provided
Company Overview
Our client is launching a vibrant and exciting themed attraction in Dubai, UAE. It is the first of its kind and is designed to be a beautiful and fun destination for food, entertainment and activities for the whole family. They are looking to build an experienced and dynamic team to support their operations.
Job Overview:
The ideal candidate will be responsible for providing exceptional customer service and ensuring a positive experience for guests. They will act as the first point of contact for incoming customers and will be required to always be professional and friendly.
Responsibilities
Customer Service:
- Warmly greet guests upon arrival, creating a positive first impression.
- Answer guest questions about attractions, shows, dining options, and other services.
- Handle guest complaints or concerns promptly and professionally, seeking assistance from management when needed.
- Interact with guests in a friendly and helpful manner, promoting a positive and welcoming environment.
- Take bookings and manage reservations
- Manage payments and cash register
Safety and Control:
- Ensure safety guidelines and procedures are being followed such as not standing in unauthorized areas.
- Observe facility and operations to identify any potential safety hazards or malfunction
- Organize and manage queues to minimize wait times and prevent overcrowding.
- Guide guests to appropriate areas to avoid congestion.
- Politely enforce rules and regulations to maintain order and safety.
- Follow emergency procedures in case of accidents, incidents, or natural disasters.
Requirements
- Excellent customer service skills
- Fluent in Arabic and English
- Experience in cashiering and payment management
- Strong communication and interpersonal skills
- Ability to work in a fast-paced environment
- Physical stamina to stand for long periods and lift objects
- Ability to work flexible hours, including weekends and holidays
For a list of all our vacancies, check out our careers portal: https://humlog.keka.com/careers/
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